Thank you for choosing our store! Here is some important information about our shipping policy:
Shipping Rates and Methods
We offer the following shipping methods for domestic and international orders:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Estimated delivery varies by destination.
Shipping rates are calculated based on the weight of the package and the destination address. You can see the shipping cost at the checkout page before completing your order.
Order Processing Time
Once your order is received and payment is confirmed, we strive to process and ship it as quickly as possible. Our typical order processing time is 1-2 business days. Please note that during busy periods or holidays, processing times may be slightly longer.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
Customs and Import Duties
For international orders, please be aware that customs fees, import duties, and taxes may be imposed by your country's customs authorities. These charges are the responsibility of the buyer and are not included in the shipping cost. We recommend contacting your local customs office for more information about potential fees and regulations.
Please note that there may be certain restrictions on shipping certain products to specific locations. This may include items that are hazardous, restricted by local laws, or subject to import/export regulations. If we are unable to ship your order to your desired location, we will notify you promptly and process a refund if necessary.
Lost or Damaged Packages
While we take every precaution to ensure that your order arrives in perfect condition, unforeseen circumstances can occur during transit. If your package arrives damaged or is lost in transit, please reach out to our customer support team within 48 hours of receiving your order. We will work with the shipping carrier to resolve the issue and provide a suitable solution.